Interesting research by American Express OPEN highlighted by emarketer this week showing that SMB in the US actually consider Social Media activity increases their business exposure. The Social Media usage is making progress as well:
"While just one in 10 business owners reported using social networking for marketing last year, 39% indicated they did in September 2010" -- eMarketerFacebook seems to lead their with 27% using it, LinkedIn 9%, Twitter 8% and Blogging 5% are far behind. But resistance is still very present for SMBs, more than three in five reported not using social media at all, and the biggest reason they gave was that it did not apply to their industry.
We'll get there.